With over 12 years of experience across financial services, SaaS, and data-driven platforms, I work at the intersection of customer experience, enablement, and operating transformation in complex, regulated environments. I currently operate within high-growth technology companies and global financial institutions, partnering closely with product, engineering, operations, and revenue teams to translate strategy into scalable execution.

My work focuses on designing clear operating models, enabling new products and capabilities, and ensuring emerging technologies, including AI-driven platforms, are integrated into real workflows with rigor, reliability, and trust. I prioritize clarity, cross-functional alignment, and systems that support durable customer outcomes through periods of growth and change.

Earlier in my career at global institutions including the London Stock Exchange Group and Thomson Reuters, I supported large-scale operational transformation, automation, and technology adoption within highly regulated financial services environments. Across roles, I am known for translating complex initiatives into repeatable processes, designing enablement that drives real behavior change, and using data to inform decisions that improve both customer experience and business performance. I was recognized as Top Global CSM at LSEG for excellence in customer impact and revenue outcomes.

I have also been nominated and accepted into the Women’s Bond Club, a highly selective professional organization within the financial services industry, and have participated in the Wall Street Women’s Alliance, reflecting my commitment to professional excellence, community, and the advancement of women in finance.